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Fix: Xbox Cloud Gaming Steam Deck controller not working

Microsoft wants Steam Deck users to get exposure to  Xbox Cloud Gaming as soon as possible. Although official Xbox software for Windows 10 (or Linux) has not been made available just yet, Microsoft has issued a tutorial that should enable you to get the service up and running on Steam Deck.

Despite this, numerous customers have claimed that their Xbox Cloud Gaming Steam Deck controllers are malfunctioning. This article serves as a manual for fixing the problem at hand.

Why is Xbox Cloud Gaming Steam Deck controller not working?

Short Answer: The Xbox Cloud Gaming Steam Deck controller is not responding because Microsoft Edge has not been loaded, the controller settings have not been updated, or override access to Edge has not been granted.

Fix: Xbox cloud gaming steam deck controller not working

Fix: Xbox Cloud Gaming Steam Deck controller not working

Method 1: Ensure that you have Edge installed

To prevent this problem from occurring, you must install Microsoft Edge as a browser on your Steam Deck before proceeding with the setup of Xbox Cloud Gaming.

  • Step 1: Click the Steam button to open the Steam Menu.
  • Step 2: Go to Power, and select Switch to Desktop.
  • Step 3: From the taskbar, choose the Discover Software Center button.
  • Step 4: Go to Discover Software Center and click on Applications.
  • Step 5: Next, choose Internet, then Web Browsers.
  • Step 6: Locate Microsoft Edge from the list and click Install.
  • Step 7: Exit Discover Software Center after the installation is complete.
  • Step 8: Go back to the Desktop and choose Application Launcher.
  • Step 9: Navigate to the Internet, then select Microsoft Edge by right-clicking.
  • Step 10: Click the Add to Steam button.

Method 2: Modify the controller configuration

Several users have found that the Steam Deck’s default control scheme doesn’t function well with a certain game, in which case you’ll need to alter the controller’s settings.

Steam Deck

To make the necessary adjustments, please follow the steps below:

  • Step 1: Go to the Steam Library and search for Xbox Cloud Gaming (Beta).
  • Step 2: Next, right-click on it.
  • Step 3: Go to Manage and then Controller Layout.
  • Step 4: Choose BROWSE CONFIGS from the Steam Controller Configurator.
  • Step 5: Choose Gamepad with Mouse Trackpad from the Templates menu.
  • Step 6: Click DONE after selecting APPLY CONFIGURATION.

Method 3: Allow Edge override access

  • Step 1: Choose Application Launcher from the desktop.
  • Step 2: Go to the System, then Konsole (terminal window).

Since Edge requires to override access to your Steam Deck controllers through udev, we must provide it with such permission.

  • Step 3: Type the following command and click Enter:

flatpak –user override –filesystem=/run/udev:ro

  • Step 4: Finally, type exit and press Enter to quit Konsole.

Method 4: Disable the GamePass mouse and keyboard extension

Disabling the Game Pass extension is a possible solution to this problem. There have been numerous successful reports of this method being implemented, so feel free to give it a go.

  • Step 1: Switch to desktop mode.
  • Step 2: Launch Microsoft Edge.
  • Step 3: Launch the Extensions Manager.
  • Step 4: Disable the Extension GamePass Mouse and Keyboard.

Method 5: Get in touch with Steam Support

If you’ve tried all the above solutions and nothing has worked, you can always reach out to Steam’s support staff for further assistance.

In many cases, you won’t even need to get in touch with them, as one of these solutions should be able to take care of the problem. However, in case it doesn’t, feel free to contact Steam.

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